Services & Utilities


China Light & Power Hong Kong Ltd.

Customer Service Hotline (24 hours) 2678-2678
Emergency Hotline (24 hours) 2728-8333
Installation Inspection 2678-7280


If you are renting, in most cases, your electricity will already been connected and the deposit will have been paid by your landlord.  However the landlord may request you to apply and pay the deposit.  You are responsible for paying the service bills upon receipt.

The 24 hour emergency hotline is available if there are problems or enquiries about supply interruptions, planned outages, voltage fluctuations, cable damage and dangerous wiring.



DSG Energy Limited 2435-8388
Gas Leakage Emergency Hotline (24 hours) 2322-2000

Opening Hours:
9:30 – 17:30 (Mon-Sat)

You will be required to pay a refundable deposit of $1,000 to DSG Engergy Limited.  Propane tanks for barbecues are available from DSG Engergy Limited



The Government of HKSAR - The Treasury

Tel          :  2845-8866
Website :

Rates are one of Hong Kong’s indirect taxes (chargeable on the occupation of real property) to help finance the various public services.  If your rent is exclusive of the government rate/rent, you will be billed quarterly.  Upon receipt of your first invoice, fill in the change of name section on form.

Click here to view about the different ways to pay rates and government rent.



DB Services Management Ltd

Tel          :  2987-0636

If your rental is exclusive of these fees, you are required to pay the monthly invoice which will continue to bear the landlords name.  The fees will include Star TV (satellite).



Discovery Bay Post Office

Tel          :  2987-6046

Opening hours:
9:30 – 17:00 (Monday – Friday)
9:30 – 13:00 (Saturday)

The post office is conveniently located in DB Plaza.



The Government of HKSAR – Water Supplies Department

Tel          :  2824-5000 (Customer Service Hotline -24 hours)
Website :

A refundable deposit of $400 will be required for water and sewage services with payments made every four months.




Tel          :  1000
Website :


Hutchison Global Communications

Tel          :  3166-3333
Website :


Hong Kong Broadband Network

Tel          :  128-100
Website :


Netvigator (Internet/Broadband Only)

Tel          :  2888-0008
Website :


i-Cable (Internet/Broadband Only)

Tel          :  183-2832
Website :

Please call the above companies or City Management Office at 2238-3601 to ensure that you are in an area that can be serviced before installation.  Century 21 Newcourt Realty is happy to help you arrange the above services.