Services & Utilities

ELECTRICITY

China Light & Power Hong Kong Ltd.

Customer Service Hotline (24 hours) 2678-2678
Emergency Hotline (24 hours) 2728-8333
Installation Inspection 2678-7280

Website: www.clponline.com.hk

If you are renting, in most cases, your electricity will already been connected and the deposit will have been paid by your landlord.  However the landlord may request you to apply and pay the deposit.  You are responsible for paying the service bills upon receipt.

The 24 hour emergency hotline is available if there are problems or enquiries about supply interruptions, planned outages, voltage fluctuations, cable damage and dangerous wiring.

GAS

San Hing (LPG) Co Ltd. 2987-6738
Gas Leakage Emergency Hotline (24 hours) 2435-4511

Opening Hours:
9:30 – 17:30 (Mon-Fri)
9:00 – 16:00 (Sat-Sun)

You will be required to pay a refundable deposit of $800 to San Hing.  Propane tanks for barbecues are available from San Hing.

GOVERNMENT RENT & RATES

The Government of HKSAR - The Treasury

Tel          :  2845-8866

Website :  www.try.gov.hk

Rates are one of Hong Kong’s indirect taxes (chargeable on the occupation of real property) to help finance the various public services.  If your rent is exclusive of the government rate/rent, you will be billed quarterly.  Upon receipt of your first invoice, fill in the change of name section on form.

Click here to view about the different ways to pay rates and government rent.

MANAGEMENT FEE

DB Services Management Ltd

Tel          :  2987-0636

If your rental is exclusive of these fees, you are required to pay the monthly invoice which will continue to bear the landlords name.  The fees will include Star TV (satellite).

POSTAL SERVICES

Discovery Bay Post Office

Tel          :  2987-6046

Opening hours:
9:30 – 17:00 (Mon-Fri)
9:30- 13:00 (Saturday)

The post office is conveniently located in DB Plaza.

WATER

The Government of HKSAR – Water Supplies Department

Tel          :  2824-5000 (Customer Service Hotline -24 hours)

Website :  www.wsd.gov.hk

A refundable deposit of $400 will be required for water and sewage services with payments made every four months.

TELEPHONE/INTERNET

PCCW

Tel          :  1000

Website :  www.pccw.com

Hutchison Global Communications

Tel          :  3166-3333

Website :  www.hgc.com.hk

Hong Kong Broadband Network

Tel          :  128-100

Website :  www.hkbn.net

New World Telecom (IDD Only)

Tel          :  1239

Website :  www.newworldtel.com

Netvigator (Internet/Broadband Only)

Tel          :  183-3833

Website :  www.netvigator.com

i-Cable (Internet/Broadband Only)

Tel          :  183-2832

Website :  www.i-cable.com/cs

Please call the above companies or City Management Office at 2238-3601 to ensure that you are in an area that can be serviced before installation.  Century 21 Newcourt Realty is happy to help you arrange the above services.

Transporting items within DB

To transport smaller items within DB, book the hire care at 2987-6348.

For moving household size items, Hoi Yu, our local moving company is at 2987-4488.